Dispatch Desk picks it up. A front office built for the trades: every call answered while you're on the job, cancelled slots refilled the same day, every review answered before it costs you the next neighbor.
Tell us your most dreaded task
plumbing
your crew
the jobI can't answer when I'm elbow-deep in a job. By the time I call back, they hired someone else.
Crews miss 25 to 40 percent of daytime calls, and 80 percent of callers won't leave a voicemail. At $300 to $500 a lead, that's thousands a month gone quiet.
The 2am burst-pipe call went to the next guy on Google.
After-hours misses run 60 to 75 percent, and 95 percent of emergency callers just dial the next number. Those are the $500 to $2,000 jobs.
I do callbacks at 9pm after a ten hour day.
The evening callback grind is unpaid admin after physical work. And slow communication is a top-3 complaint in contractor reviews, 1-star ratings from people who never reached a human.
When the AC dies in a heat wave or a pipe lets go in a 1960s Clairemont house, homeowners search “emergency plumber near me”, check Nextdoor and Yelp, and start calling down the list. 95 percent take the next number if you don't pick up. Word of mouth still rules the neighborhoods, and every call you catch is the next referral.
On a roof, under a house, or off the clock: every call answered, the job booked, the address texted to you before you're off the ladder.
A cancellation automatically re-engages your waitlist, old quotes and past leads. Trucks stay rolling, techs stay billable.
Every Google and Yelp review answered in your voice within hours, drafted for your sign-off. Neighbors see a company that answers.
If we can't automate it, the coffee's on us. 15 minutes, no deck, no jargon.